Shipping policy
Shipping Policy
- Production and delivery: Allow up to six weeks after order confirmation.
- Shipping fee: Free.
- All products are made to order before dispatch.
- Delivery timing may change depending on circumstances.
If you do not know your Korean ring size, choose “Not sure” when ordering and we will send a complimentary ring sizer. The overall production and delivery schedule will be extended by the time required to deliver and use the ring sizer.
Article 10 — Refunds and Delivery
③ Standard shipping fee: The company does not charge a standard shipping fee for any order. All items include free standard shipping.
④ Delivery period: Delivery may take up to six weeks from the date payment is completed. Delays may occur because of public holidays, natural disasters, or carrier circumstances. Customers will be notified in advance when a delay is expected.
⑤ Delivery responsibility: The company is generally responsible if a product is lost or damaged during delivery. The company is not responsible for delays or issues caused by customer-provided information, including an incorrect delivery address or contact number.